About Fertility LifeLines™

Fertility LifeLines™ is a free, confidential, educational resource that provides customized information and support to people with fertility health concerns. A single phone call can put you in touch with customer service representatives, benefits specialists, and fertility nurses. Fertility LifeLines™ is provided by EMD Serono, the leader in fertility health.

Fertility LifeLines™ is not associated with any fertility clinics, insurance companies or financial institutions. Fertility LifeLines™ is not intended to replace discussions with a doctor, nurse or mental health counselor. Patients are instructed to contact a healthcare provider if they have concerns about their health or treatment.

All calls to Fertility LifeLines™ are free and confidential.

In fact, you're welcome to remain anonymous if you wish. Feel free to call us as often as you wish. And remember, there's no such thing as a dumb question.

We're here to help

Making sense of fertility information. There's so much infertility information on the Web that it's easy to feel overwhelmed. Sometimes you just want to ask a live person a confidential question. Call us. We can also suggest questions to ask your healthcare provider, as well as provide you with free educational booklets and newsletters that will clarify complex fertility issues in easy-to-understand language.

Verifying your insurance benefits. We can help you understand your insurance coverage. In fact, we'll even personally call your insurance company to check your benefits for fertility treatments and EMD Serono fertility medications. And if you're not covered, we can talk about alternative options.

Fertility Specialists near you. We can help you find a Fertility Specialist, also known as a Reproductive Endocrinologist (RE), in your area who has specialized training in fertility treatments.

Support for EMD Serono fertility products. Our nurses can answer your questions about any EMD Serono fertility medication that you're using or thinking about using. These therapies include Gonal-f® RFF Pen (follitropin alfa injection). Available in three multiple dose sizes, the Gonal-f® RFF Pen is prefilled with ready-to-use medication and is designed to make it easy for you to inject the world's most prescribed follicle stimulating hormone (FSH).

Emotional support through compassionate listening. If you're feeling alone, having trouble coping, or just need someone to talk to, we're here to listen. We'll try to put your journey into clearer perspective. And we'll gladly put you in touch with organizations that offer counseling in your area.

Call us toll-free at 1-866-LETS-TRY
(1-866-538-7879)
Monday–Friday: 9 am–8 pm ET
Nursing support is available 24 hours a day, 7 days a week.

Say What?

With so many unfamiliar new terms, learning about fertility can feel like you're learning another language. Get the translation by using our glossary.

Gonal-f® has Helped Many Couples

Learn more about this fertility medication.

FIND A FERTILITY SPECIALIST

Enter your Zip code to find a fertility treatment specialist or fertility clinic in your area:

Important Considerations:
Gonal-f® RFF Pen (follitropin alfa injection) is indicated for the induction of ovulation and pregnancy in the oligo-anovulatory infertile patient in whom the cause of infertility is functional and not due to primary ovarian failure. Gonal-f® RFF Pen is also indicated for the development of multiple follicles in the ovulatory patient participating in an Assisted Reproductive Technology (ART) program. Gonal-f® RFF Pen (follitropin alfa injection) should only be prescribed by physicians specializing in fertility or reproductive health. Gonal-f® is a potent gonadotropic substance capable of causing mild to severe adverse reactions, including Ovarian Hyperstimulation Syndrome (OHSS) in women with or without pulmonary or vascular complications, and multiple births. Gonal-f® is contraindicated in women who exhibit prior hypersensitivity to FSH preparations, primary gonadal failure, uncontrolled thyroid or adrenal dysfunction and pregnancy. Nursing women should not use Gonal-f®. Common side effects include headache, abdominal pain, enlarged abdomen, and injection site disorders. For complete product details, see full prescribing information.

Important Considerations:
Women: Gonal-f® (follitropin alfa for injection) is indicated for the induction of ovulation and pregnancy in the anovulatory infertile patient in whom the cause of infertility is functional and not due to primary ovarian failure. Gonal-f® is also indicated for the development of multiple follicles in the ovulatory patient participating in an Assisted Reproductive Technology (ART) program.
Men: Gonal-f® (follitropin alfa for injection) is indicated for the induction of spermatogenesis in men with primary and secondary hypogonadotropic hypogonadism in whom the cause of infertility is not due to primary testicular failure. Gonal-f® (follitropin alfa for injection) should only be prescribed by physicians who are thoroughly familiar with infertility problems and their management. Gonal-f® is a potent gonadotropic substance capable of causing Ovarian Hyperstimulation Syndrome (OHSS) in women with or without pulmonary or vascular complications. Gonal-f® is contraindicated in women and men who exhibit prior hypersensitivity to recombinant FSH preparations or one of their excipients, high levels of FSH indicating primary gonadal failure, uncontrolled thyroid or adrenal dysfunction, sex hormone dependent tumors of the reproductive tract and accessory organs, and an organic intracranial lesion such as a pituitary tumor; and in women who exhibit abnormal uterine bleeding of undetermined origin, ovarian cyst or enlargement of undetermined origin and pregnancy. Women who are pregnant or nursing should not use Gonal-f®. The most common side effects in patients using Gonal-f® include headache, ovarian cysts, nausea and upper respiratory infections in women and in men, acne, breast pain and growth, and fatigue. Injection site reactions were also reported. Reports of multiple births have been associated with Gonal-f® treatment. For complete product details, see the full prescribing information.

For complete product details, please read the Prescribing Information offered below.


© EMD Serono, Inc. CIM Last Update 2008-09-16
This site contains medical information that is intended for residents of the United States only and is not meant to substitute for the advice provided by a medical professional. Always consult a physician if you have health concerns. Use and access of this site is subject to the terms and conditions as set out in our Legal Statement and Privacy Policy.

This site contains information that is intended for US residents only. Canadian residents should consult the EMD Serono Canada Inc. Web site at www.emdserono.ca for information on products and services approved in Canada.

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